Course Long Care
Get total cover for your laptop while you’re at university.
Course Long Care means just that: we’ll look after your computer, and make sure it’s working for you throughout your time at university. If you get your computer from us, this will be included as part of your DSA award.
If you have any issues with your device, call our helpdesk to connect with one of our professional engineers.
There are a number of ways our engineers can help you:
- Phone in
- Remote diagnostics and repair
- Hardware fix
Software and hardware issues are all covered with our Course Long Cover. We also cover any warranty issues, so if your laptop is stolen or damaged, we are the only ones you’ll have to call.
Didn’t get a computer from Invate?
Don’t worry, you can still get course long support through us… and it’s still free! Speak to us when placing your order and we’ll organise it for you.
View our insurance and warranty products.
Course Long Care
Your University safety net.
We provide you with a comprehensive, reliable and efficient support service that gives you a safety net throughout the entirety of your course.
Remote Fault Diagnosis and Repair
Over 90% of problems can be fixed remotely in under 1 hour.
Speedy Parts Replacement
We quickly replace damaged parts and install new parts at your preferred location.
Collect and Return Service
We organise a swift and secure collection service, providing our own packaging.
We organise and deliver a full-spec courtesy computer so that you aren’t disadvantaged while your computer is being fixed.
Careful with Data
We deploy a military-grade data detection service for returning courtesy computers, so your files are secured.